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Duties of Departmental Quality Officers

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  • Duties of Departmental Quality Officers
  • To implement the SKS in relation to their departments, and to inform the Quality Management Unit about these implementations,
  • To ensure that the written SKS regulations sent to the department are distributed to all department staff,
  • To ensure that written procedures are stored in appropriate formats (electronic format or files, folders, etc.) in such a way that department staff can access them,
  • To set departmental targets in conjunction with senior management and department heads as part of the SKS,
  • To analyse the department’s objectives and report to the Quality Management Unit,
  • To monitor the corrective and preventative actions carried out in the departments,
  • To provide departmental staff with information about SKS activities,
  • To personally oversee patient and staff safety procedures within the department,
  • To ensure that reporting and notifications under the SKS (Safety Reporting System, quality indicator notifications, etc.) are carried out on a regular basis,
  • To work in conjunction with the Quality Management Unit on SKS self-assessments,
  • Hasta memnuniyet anketleri ve çalışan memnuniyet anketlerinin yapılması ve koordinasyonundan sorumludur.
  • He is responsible for keeping track of documents used within his department and those sourced externally.
  • To attend the appraisal meeting, at which targets and the results of the self-assessment will be discussed with the hospital management.
  • Each department keeps regular records of the quality officer’s work. It sends a copy of the assessment reports to the KYB.