mediface.com.tr

Click Now to Schedule an Appointment at Mediface Medical Center!

Book an Appointment
Call Us

Privacy Notice

Privacy Notice

At Mediface Medical Centre, we attach great importance to the privacy and security of your personal data. This Privacy Notice has been prepared in accordance with the Law on the Protection of Personal Data No. 6698 to inform you, when you contact us via our website, about the purposes for which your personal data is processed, with whom it may be shared, the methods by which it is collected, and your rights.

1. Data Controller

Your personal data is processed by Mediface Medical Centre in its capacity as the data controller.

Name: Mediface Medical Centre
Adress: Çağlayan, Bülent Ecevit Blv. No:171, 07230 Muratpaşa/Antalya
Phone: 0242 339 72 72
E-mail: info@mediface.com.tr
Website www.mediface.com.tr

2. Personal Data Processed

If you complete the contact form on our website, the following personal data may be processed:

  • First name and surname

  • Telephone number

  • Email address

  • Message content

  • Your enquiries, suggestions or complaints

  • Technical information regarding your use of the website

The contact form is intended for general communication purposes. We kindly ask that you do not share any special category personal data, such as health data, in the message field. Should you do so, the relevant data may be processed solely for the purpose of assessing the request you have submitted and responding to you.

3. Purposes of Processing Personal Data

Your personal data may be processed for the following purposes:

  • Receiving and responding to your enquiries

  • We will get back to you

  • Providing information about the services you have requested

  • Conducting appointment, pre-consultation and communication processes

  • Managing patient and client relationship processes

  • Improving the quality of service

  • Compliance with legal obligations

  • Meeting requests from the relevant authorities and organisations

4. Method of Collecting Personal Data

Your personal data may be collected by automated or non-automated means via the contact form on our website, by email, telephone, WhatsApp or similar electronic communication channels.

5. The Legal Basis for the Processing of Personal Data

Your personal data may be processed on the basis of the following legal grounds set out in Article 5 of the Law on the Protection of Personal Data No. 6698:

  • Being directly related to the formation or performance of a contract

  • To enable the data controller to fulfil its legal obligations

  • The fact that the information has been made public by the person concerned

  • Where data processing is necessary for the establishment, exercise or defence of a legal claim

  • Where data processing is necessary for the legitimate interests of the data controller, provided that this does not infringe upon the fundamental rights and freedoms of the data subject

  • Where necessary, your explicit consent must be obtained

Where the processing of special categories of personal data is necessary, such data shall be processed in accordance with the legislation in force and with the necessary security measures in place.

6. Transfer of Personal Data

Your personal data will be processed for the purposes set out above;

  • With the technical infrastructure providers from whom we receive services,

  • With website, hosting, email and CRM service providers,

  • With business partners and service providers,

  • For the purpose of fulfilling legal obligations, with the relevant public authorities and organisations,

It may be shared in accordance with the KVKK.

Your personal data will not be shared with third parties unless you have given your explicit consent or unless there are legal grounds for doing so as provided for in the relevant legislation.

7. Retention Period for Personal Data

Your personal data will be retained for as long as is necessary for the purposes of processing and for the statutory retention periods set out in the relevant legislation. Once the retention period has expired or the purpose of processing no longer applies, your personal data will be deleted, destroyed or anonymised.

8. Your Rights as a Data Subject

Under Article 11 of the KVKK, you have the following rights in relation to your personal data:

  • The right to find out whether your personal data is being processed

  • If your personal data has been processed, you may request information regarding this

  • The right to be informed of the purpose of the processing of your personal data and whether it is being used in accordance with that purpose

  • The right to know which third parties your personal data has been transferred to, whether within the country or abroad

  • Requesting the rectification of your personal data that is incomplete or has been processed incorrectly

  • Requesting the erasure or destruction of your personal data

  • The right to request that third parties to whom personal data has been disclosed be informed of any rectification, erasure or destruction of such data

  • The right to object to a decision being made to your detriment solely on the basis of the analysis of processed data by automated systems

  • To claim compensation for any loss you may suffer as a result of the unlawful processing of your personal data

9. Applications and Contact Details

You can submit your requests regarding your personal data to Mediface Medical Centre via the following contact channels:

Adress: Çağlayan, Bülent Ecevit Blv. No:171, 07230 Muratpaşa/Antalya
Phone: 0242 339 72 72
E-mail: info@mediface.com.tr

Your applications will be processed as soon as possible and within 30 days at the latest, in accordance with the legislation in force.

10. Updates

This Privacy Notice may be updated where necessary. The latest version is always published at www.mediface.com.tr.

Last Updated: 18 June 2026